Our client is a specialty materials manufacturer that develops high-performance solutions for industrial applications. With a strong focus on innovation, quality, and customer partnership, the company is committed to advancing product development and technical excellence.
About the Role
The Quality Assurance Manager will lead the company's quality strategy and Quality Management System (QMS), ensuring products and processes consistently meet customer, regulatory, and internal quality standards. Working closely with cross-functional teams, this role will drive quality excellence, continuous improvement, compliance, and operational performance across the organisation.
Key Responsibilities
Quality Leadership & Compliance
- Develop and implement quality strategies, KPIs, and continuous improvement initiatives.
- Maintain and improve the Quality Management System, ensuring compliance with ISO standards and regulatory requirements.
- Lead internal and external audits, ensuring timely closure of corrective actions.
- Drive a culture of quality, accountability, and operational excellence throughout the organisation.
Quality Assurance & Continuous Improvement
- Oversee quality assurance and quality control activities across manufacturing operations.
- Monitor quality performance, analyse trends, and implement corrective and preventive actions (CAPA).
- Lead process improvement initiatives focused on reducing defects, waste, and quality-related costs.
- Apply quality tools and methodologies to improve process capability and product consistency.
- Team & Stakeholder Management
- Lead, mentor, and develop QA and QC teams to strengthen technical capability and performance.
- Collaborate with Production, Technical, Supply Chain, Procurement, and Commercial teams on quality improvement initiatives.
- Manage customer quality requirements, supplier quality performance, and quality investigations.
- Provide quality performance updates and recommendations to senior management.
Key Requirements
- Bachelor's Degree in Chemical Engineering, Polymer, Rubber Technology, Materials Science, or a related field; a Master's Degree is an advantage.
- Minimum 8–10 years of experience in Quality Assurance, Quality Control, or quality management within a manufacturing environment.
- Experience in polymer, rubber, chemical, specialty materials, or industrial manufacturing industries is highly preferred.
- Strong knowledge of Quality Management Systems (ISO 9001), audits, regulatory compliance, and supplier/customer quality management.
- Hands-on experience with Lean Manufacturing, Six Sigma, SPC, CAPA, FMEA, 8D, and root cause analysis methodologies.
- Proven leadership, stakeholder management, analytical, and problem-solving skills, with a strong focus on continuous improvement and operational excellence.
Next Steps
You can submit your resume by applying below. If you're open to exploring other opportunities or would like to discuss your next career move, feel free to reach out to liam@entalgroup.com.